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An airline ticket is a document, issued by an airline or a travel agency, to confirm that an individual has purchased a seat on a flight on an aircraft. This document is then used to obtain a boarding pass, at the airport. Then with the boarding pass and the attached ticket, the passenger is allowed to board the aircraft.
There are two sorts of airline tickets - the older style with coupons now referred to as a paper ticket, and the now more common electronic ticket usually referred to as an e-ticket.
Regardless of the type, all tickets contain details of the following information[citation needed]:
The passenger's name.
The issuing airline.
A ticket number, including the airline's 3 digit code[1] at the start of the number.
The cities the ticket is valid for travel between.
Flight that the ticket is valid for. (Unless the ticket is "open")
Baggage allowance.
Fare. (Not always visible on a printout but recorded electronically for the airline)
Taxes. (Not always visible on a printout but recorded electronically for the airline)
The "Fare Basis", an alpha-numeric code that identifies the fare.
Restrictions on changes and refunds. (Not always shown in detail, but referred to).
Dates that the ticket is valid for.
"Form of payment", i.e., details of how the ticket was paid for, which will in turn affect how it would be refunded.
The Rate of Exchange used to calculate any international parts of the fare and tax.
A "Fare Construction" or "Linear" showing the breakdown of the total fare.
Replacement of paper tickets[edit]
A handwritten flight coupon for Biman Bangladesh Airlines
IATA has announced, that as of June 1, 2008, IATA-member airlines will no longer issue any paper tickets.[2]
A ticket is generally only good on the airline for which it was purchased. However, an airline can endorse the ticket, so that it may be accepted by other airlines, sometimes on standby basis or with a confirmed seat. Usually the ticket is for a specific flight. It is also possible to purchase an 'open' ticket, which allows travel on any flight between the destinations listed on the ticket. The cost for doing this is greater than a ticket for a specific flight. Some tickets are refundable. However, the lower cost tickets are usually not refundable and may carry many additional restrictions.
The carrier is represented by a standardized 2-letter code. In the example above, Thai Airways is TG. The departure and destination cities are represented by International Air Transport Association airport codes. In the example above, Munich is MUC and Bangkok is BKK. The International Air Transport Association is the standard setting organization.
Only one person can use a ticket. If multiple people are traveling together, the tickets are linked together by the same record locator or reservation number, which are assigned, if the tickets were purchased at the same time. If not, most airlines can cross-reference the tickets together in their reservation systems. This allows all members in a party to be processed in a group, allowing seat assignments to be together (if available at the time of the assignment)
Black market[edit]
When paper tickets were still frequently used, a practice existed by travellers to get rid of their tickets (which are person-specific), when they decided to alter the course of their trips. This practice consisted of selling the ticket to other travellers (often at discount prices), after which the seller accompanied the buyer at the time of departure to the airport. Here, the original owner checked in under his name and provided the airline with the buyer's baggage. After this, the buyer boarded the airplane at the moment of departure.[3] However, since most airlines check identification on boarding, this procedure is rarely functional.
An airline is a company that provides air transport services for traveling passengers and freight. Airlines lease or own their aircraft with which to supply these services and may form partnerships or alliances with other airlines for mutual benefit. Generally, airline companies are recognized with an air operating certificate or license issued by a governmental aviation body.
Airlines vary from those with a single aircraft carrying mail or cargo, through full-service international airlines operating hundreds of aircraft. Airline services can be categorized as being intercontinental, intra-continental, domestic, regional, or international, and may be operated as scheduled services or charters.
LZ Graf Zeppelin over Berlin for DELAG, the world's first airline (est. in 1909)
American aviation pioneers, such as Rufus Porter and Frederick Marriott, attempted to start airlines using airships in the mid-19th century, focusing on the New York–California route. Those attempts floundered due to such mishaps as the airships catching fire and the aircraft being ripped apart by spectators.
DELAG, Deutsche Luftschiffahrts-Aktiengesellschaft was the world's first airline.[3] It was founded on November 16, 1909 with government assistance, and operated airships manufactured by The Zeppelin Corporation. Its headquarters were in Frankfurt. The four oldest non-dirigible airlines that still exist are Netherlands' KLM, Colombia's Avianca, Australia's Qantas, and the Czech Republic's Czech Airlines. KLM first flew in May 1920, while Qantas (which stands for Queensland and Northern Territory Aerial Services Limited) was founded in Queensland, Australia, in late 1920.
European airline industry[edit]
The Imperial Airways Empire Terminal, Victoria, London. Trains ran from here to flying boats in Southampton, and to Croydon Airport.
The first countries in Europe to embrace air transport were Austria, Belgium, Finland, France, Germany, the Netherlands and the United Kingdom.
The earliest airline organization, a British group called Aircraft Transport and Travel, was formed by George Holt Thomas on 5 October 1916. He acquired several Airco D.H.4a VIII single-engine planes (designed by Geoffrey De Havilland), powered by 350-horsepower Rolls-Royce Eagle engines, and modified them to include an enclosed cramped space in the fuselage with room for two adventurous passengers. The service operated relief flights between Folkestone and Ghent. On 15 July 1919, the company flew a proving flight with an enterprising photographer on board across the English Channel, despite a lack of support from the British government. Flown by Lt. H Shaw in an Airco DH.9 between RAF Hendon and Paris - Le Bourget Airport, the flight took 2 hours and 30 minutes, and cost £21.
On 25 August 1919, the company used the newly acquired plane, the DH.16s to start a regular service from Hounslow Heath Aerodrome to Le Bourget. This was the first regular international service in the world. The airline soon gained a reputation for reliability, despite problems with bad weather. In November 1919, it won the first British civil airmail contract. Six Royal Air Force Airco DH.9A aircraft were lent to the company, to operate the airmail service between Hawkinge and Cologne. In 1920, they were returned to the Royal Air Force.
The service caught on and competitors soon followed. Handley Page Transport, made use of the manufacturing company’s wartime twin-engine bombers, converting them to haul up to 14 passengers, who lounged in comfortable wicker chairs. These slow but roomy aircraft established a tradition of ornately embellished interiors and spacious surroundings—at the sacrifice of aerodynamic efficiency and high speeds—on early European airlines. Given the lack of navigational aids and the primitive instrumentation of the era, accidents invariably occurred, and passengers became used to delays caused by the notoriously foul winter weather in England. Pilots had to depend on luck and quick thinking when they were caught in unexpected atmospheric conditions. Approaching London in the fog, one British pilot suddenly realized he had drifted too close to the ground when a church steeple loomed out of the mist at his eye level. Fortunately, he noticed that express trains speeding toward London left a visible furrow in the dense fog bank, and he gratefully followed this phenomenon into the city, where he found improved conditions for landing. By 1924, with government support, independent airlines in Britain had consolidated into one entity, Imperial Airways, as a means to compete with the heavily subsidized French airlines in Europe.
The British also used airlines to knit together elements of their far-flung empire. During the 1920s, Imperial Airways mounted operations in Africa and the Middle East. Across trackless stretches of sparsely inhabited desert, creative surveyor crews shrewdly drove cars and trucks to create a visible track for pilots to follow; in some areas, they plowed furrows in the ground. Into the late 1930s, standard equipment on these routes was the stately Handley Page H.P.42, a biplane having a wingspan of 130 feet (40 metres) and four 490-horsepower Bristol Jupiter engines. Depending on seating arrangements, 24 to 38 passengers cruised along at about 100 miles (160 km) per hour over the plane’s 500-mile (800-km) range. The airline scheduled several days (including overnight stops) to travel from London to the Cape of South Africa by air, compared with some weeks by steamship. The route’s clientele characteristically included well-placed colonial officials and wealthy business travelers who expected first-class service. Consequently, the H.P.42’s passenger cabin featured dimensions nearly equal to the size of a Pullman railway car, and patrons appreciated plush wall-to-wall carpeting and a stand-up bar. Attentive stewards served seven-course meals.
Austria initiated the first regularly scheduled airmail service on March 31, 1918 in the midst of World War I. The route provided airmail service spanning Vienna to Kraków (now in Poland) to Lviv (now in Ukraine), as was often also extended to Kiev and Odessa.[4][5]
KLM, the oldest carrier still operating under its original name, was founded in 1919. The first flight (operated on behalf of KLM by Aircraft Transport and Travel) transported two English passengers to Schiphol, Amsterdam from London in 1920. Like other major European airlines of the time (see France and the UK below), KLM's early growth depended heavily on the needs to service links with far-flung colonial possessions (Dutch Indies). It is only after the loss of the Dutch Empire that KLM found itself based at a small country with few potential passengers, depending heavily on transfer traffic, and was one of the first to introduce the hub-system to facilitate easy connections.
France began an air mail service to Morocco in 1919 that was bought out in 1927, renamed Aéropostale, and injected with capital to become a major international carrier. In 1933, Aéropostale went bankrupt, was nationalized and merged with several other airlines into what became Air France.
In Finland, the charter establishing Aero O/Y (now Finnair) was signed in the city of Helsinki on September 12, 1923. Junkers F.13 D-335 became the first aircraft of the company, when Aero took delivery of it on March 14, 1924. The first flight was between Helsinki and Tallinn, capital of Estonia, and it took place on March 20, 1924, one week later.
Germany's Deutsche Luft Hansa was created in 1926 by merger of two airlines, one of them Junkers Luftverkehr. Luft Hansa, due to the Junkers heritage and unlike most other airlines at the time, became a major investor in airlines outside of Europe, providing capital to Varig and Avianca. German airliners built by Junkers, Dornier, and Fokker were among the most advanced in the world at the time. In 1931, the airship Graf Zeppelin began offering regular scheduled passenger service between Germany and South America, usually every two weeks, which continued until 1937.[6] In 1936, the airship Hindenburg entered passenger service and successfully crossed the Atlantic 36 times before crashing at Lakehurst, New Jersey on May 6, 1937.[7]
In Soviet Union the Chief Administration of the Civil Air Fleet was established in 1921. One of its first acts was to help found Deutsch-Russische Luftverkehrs A.G. (Deruluft), a German-Russian joint venture to provide air transport from Russia to the West. Domestic air service began around the same time, when Dobrolyot started operations on 15 July 1923 between Moscow and Nizhni Novgorod. Since 1932 all operations had been carried under the name Aeroflot. By the end of the 1930s Aeroflot had become the world's largest airline, employing more than 4,000 pilots and 60,000 other service personnel and operating around 3,000 aircraft (of which 75% were considered obsolete by its own standards). During the Soviet era Aeroflot was synonymous with Russian civil aviation, as it was the only air carrier. It became the first airline in the world to operate sustained regular jet services on 15 September 1956 with the Tupolev Tu-104.
Deregulation of the European Union airspace in the early 1990s has had substantial effect on structure of the industry there. The shift towards 'budget' airlines on shorter routes has been significant. Airlines such as EasyJet and Ryanair have often grown at the expense of the traditional national airlines.
There has also been a trend for these national airlines themselves to be privatized such as has occurred for Aer Lingus and British Airways. Other national airlines, including Italy's Alitalia, have suffered - particularly with the rapid increase of oil prices in early 2008.
U.S. airline industry[edit]
Early development[edit]
TWA Douglas DC-3 in 1940. The DC-3, often regarded as one of the most influential aircraft in the history of commercial aviation, revolutionized the aviation industry.[8]
Tony Jannus conducted the United States' first scheduled commercial airline flight on 1 January 1914 for the St. Petersburg-Tampa Airboat Line.[9] The 23-minute flight traveled between St. Petersburg, Florida and Tampa, Florida, passing some 50 feet (15 m) above Tampa Bay in Jannus' Benoist XIV biplane flying boat. Chalk's International Airlines began service between Miami and Bimini in the Bahamas in February 1919. Based in Ft. Lauderdale, Chalk's claimed to be the oldest continuously operating airline in the United States until its closure in 2008.[10]
Following World War I, the United States found itself swamped with aviators. Many decided to take their war-surplus aircraft on barnstorming campaigns, performing aerobatic maneuvers to woo crowds. In 1918, the United States Postal Service won the financial backing of Congress to begin experimenting with air mail service, initially using Curtiss Jenny[11] aircraft that had been procured by the United States Army Air Service. Private operators were the first to fly the mail but due to numerous accidents the US Army was tasked with mail delivery.[citation needed] During the course of the Army's involvement they proved to be too unreliable and lost their air mail duties.[citation needed] By the mid-1920s, the Postal Service had developed its own air mail network, based on a transcontinental backbone between New York City and San Francisco.[citation needed] To supplant this service, they offered twelve contracts for spur routes to independent bidders. Some of the carriers that won these routes would, through time and mergers, evolve into Pan Am, Delta Air Lines, Braniff Airways, American Airlines, United Airlines (originally a division of Boeing), Trans World Airlines, Northwest Airlines, and Eastern Air Lines.
Service during the early 1920s was sporadic: most airlines at the time were focused on carrying bags of mail. In 1925, however, the Ford Motor Company bought out the Stout Aircraft Company and began construction of the all-metal Ford Trimotor, which became the first successful American airliner. With a 12-passenger capacity, the Trimotor made passenger service potentially profitable. Air service was seen as a supplement to rail service in the American transportation network.
At the same time, Juan Trippe began a crusade to create an air network that would link America to the world, and he achieved this goal through his airline, Pan American World Airways, with a fleet of flying boats that linked Los Angeles to Shanghai and Boston to London. Pan Am and Northwest Airways (which began flights to Canada in the 1920s) were the only U.S. airlines to go international before the 1940s.
With the introduction of the Boeing 247 and Douglas DC-3 in the 1930s, the U.S. airline industry was generally profitable, even during the Great Depression. This trend continued until the beginning of World War II.
Development since 1945[edit]
In October 1945, the American Export Airlines became the first airline to offer regular commercial flights between North America and Europe.[12] Shown here is Am Ex Boeing 377 Stratocruiser in 1949.
As governments met to set the standards and scope for an emergent civil air industry toward the end of the war, the U.S. took a position of maximum operating freedom; U.S. airline companies were not as hard-hit as European and the few Asian ones had been. This preference for "open skies" operating regimes continues, with limitations, to this day.[citation needed]
World War II, like World War I, brought new life to the airline industry. Many airlines in the Allied countries were flush from lease contracts to the military, and foresaw a future explosive demand for civil air transport, for both passengers and cargo. They were eager to invest in the newly emerging flagships of air travel such as the Boeing Stratocruiser, Lockheed Constellation, and Douglas DC-6. Most of these new aircraft were based on American bombers such as the B-29, which had spearheaded research into new technologies such as pressurization. Most offered increased efficiency from both added speed and greater payload.
In the 1950s, the De Havilland Comet, Boeing 707, Douglas DC-8, and Sud Aviation Caravelle became the first flagships of the Jet Age in the West, while the Eastern bloc had Tupolev Tu-104 and Tupolev Tu-124 in the fleets of state-owned carriers such as Czechoslovak ČSA, Soviet Aeroflot and East-German Interflug. The Vickers Viscount and Lockheed L-188 Electra inaugurated turboprop transport.
The next big boost for the airlines would come in the 1970s, when the Boeing 747, McDonnell Douglas DC-10, and Lockheed L-1011 inaugurated widebody ("jumbo jet") service, which is still the standard in international travel. The Tupolev Tu-144 and its Western counterpart, Concorde, made supersonic travel a reality. Concorde first flew in 1969 and operated through 2003. In 1972, Airbus began producing Europe's most commercially successful line of airliners to date. The added efficiencies for these aircraft were often not in speed, but in passenger capacity, payload, and range. Airbus also features modern electronic cockpits that were common across their aircraft to enable pilots to fly multiple models with minimal cross-training.
Travel Concepts, Inc., founded by William J. Tobin in 1971, developed the first travel kits to be distributed in First Class and Business Class cabins, and also provided in-flight educational games for children. The travel kits and the educational game programs have been utilized by most major airlines for 25 years.
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